James Harris James Harris's Profile Page

James Harris James Harris

0 Course Enrolled • 0 Course Completed

Biography

CIS-CSM Latest Dumps Ppt | Free CIS-CSM Exam Dumps

The third format is a web-based practice exam that is compatible with Firefox, Microsoft Edge, Safari, and Google Chrome. So the students can access it from any browser and study for ServiceNow CIS-CSM Exam clarification. In addition, Mac, iOS, Windows, Linux, and Android support the web-based ServiceNow CIS-CSM practice questions.

Understanding functional and technical aspects of ServiceNow Certified CIS CSM

The following will be asked from you in the SERVICENOW CIS-CSM Exam Dumps:

Implementation solutions that work in conjunction with baseline application functionality
Implementation approaches to meet requirements that preserve upgradability, scalability, and maintainability

>> CIS-CSM Latest Dumps Ppt <<

TOP CIS-CSM Latest Dumps Ppt - Latest ServiceNow Free CIS-CSM Exam Dumps: ServiceNow Certified Implementation Specialist - Customer Service Management Exam

There are three versions of our CIS-CSM learning engine which can allow all kinds of our customers to use conveniently in different situations. They are the PDF, Software and APP online versions. I specially recomend the APP online version of our CIS-CSM Exam Dumps. With the online app version of our CIS-CSM actual exam, you can just feel free to practice the questions in our CIS-CSM training materials on all kinds of electronic devices, such as IPAD, telephone, computer and so on!

The CIS-CSM Certification is an essential certification for professionals who wish to demonstrate their expertise in CSM implementation and configuration. ServiceNow Certified Implementation Specialist - Customer Service Management Exam certification helps professionals stand out in the job market and opens up new career opportunities. ServiceNow Certified Implementation Specialist - Customer Service Management Exam certification also validates the professional's knowledge and skills, giving employers confidence in their abilities.

ServiceNow Certified Implementation Specialist - Customer Service Management Exam Sample Questions (Q50-Q55):

NEW QUESTION # 50
What do blue circles in the timeline of a case form represent?

A. State
B. Note
C. Comment
D. Activity

Answer: A

Explanation:
Explanation

NEW QUESTION # 51
What is required to synchronize fields from a parent to a child case(s)?

A. Major Issue Management needs to be installed and certain properties enabled
B. The role of sn_customerservice.customer_case_manager must be assigned
C. The advanced plugin (com.sns.pa.customer_service_advanced) needs to be activated
D. No action required, this is a standard Customer Service Management feature

Answer: D

Explanation:
Explanation

NEW QUESTION # 52
From what places in SN can an agent create a case? (Choose three.)

A. Contact
B. Chat
C. Account
D. Customer Service Application

Answer: B,C,D

NEW QUESTION # 53
What is the purpose of the sidebar feature in CSM Configurable Workspace?

A. Enables managers lo discreetly monitor chats between agents and customers
B. Enables agents to access response templates to help them resolve cases faster and more efficiently
C. Enables agents to keep information regarding details of the case visible at all times
D. To enable agents to collaborate with other agents or Subject Matter Experts (SMEs) in real-time for faster case resolution

Answer: D

Explanation:
https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/administer/conversational-interfaces/concept/exploring-sidebar.html

NEW QUESTION # 54
From what places in SN can an agent create a case? (Choose three.)

A. Account
B. Contact
C. Chat
D. Customer Service Application

Answer: A,B,D

NEW QUESTION # 55
......

Free CIS-CSM Exam Dumps: https://www.dumpsking.com/CIS-CSM-testking-dumps.html